Question 1

What does CartSkein monitor?

Accepted Answer

CartSkein checks for broken product links, missing product images, store downtime, and checkout errors. These checks help surface problems along the shopping path.

Question 2

How are findings prioritized?

Accepted Answer

Findings are ordered by their potential impact on shoppers, so you can review higher-impact problems first.

Question 3

How do I track a fix?

Accepted Answer

Create a fix ticket from a finding to keep follow-up organized. After the issue is addressed, mark the ticket resolved.

Question 4

Can I receive critical-finding emails?

Accepted Answer

Email alerts are optional and off by default. If enabled, CartSkein sends critical-finding alerts to the verified email address on your account. Only critical findings are emailed.